Privacy Policy

Last Updated: December 5, 2025

1. Introduction

Plurall AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.plurall.info or use our deepfake detection and fraud prevention services.

By using our services, you agree to the collection and use of information in accordance with this policy. We may update this Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.

2. Information We Collect

Information You Provide

When you use our services, we may collect:

  • Contact information (name, email address, phone number)
  • Account credentials and profile information
  • Media files (images, videos, audio) submitted for analysis
  • Communication records when you contact our support team
  • Payment information for subscription services

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • Cookies and similar tracking technologies
  • Analytics data to improve our services

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our deepfake detection services
  • Process and analyze media files for fraud detection
  • Communicate with you about your account and our services
  • Send you technical notices, updates, and support messages
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service
  • Conduct research and analytics to improve our AI detection models

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our platform (cloud hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data transmission, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Media files submitted for analysis are typically deleted after processing, unless you request otherwise or we need to retain them for legal or security purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@plurall.tech

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though this may affect certain functionality of our website.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@plurall.tech

Website: https://www.plurall.info